Replacing Lost, Stolen or Damaged Arch Cards
Uh-oh. Lose your Arch Card? Not to worry - we’ve got you covered.
For lost or stolen McDonald’s gift cards, call (800) 244-6227 immediately to cancel your card. Then complete and send in the Lost/Stolen Arch Card® Form (PDF 63 KB) along with your original activation receipt.
For damaged cards, call (800) 244-6227 immediately to cancel and replace your card.
Please allow 4-6 weeks for delivery of replacement Arch Cards.